Dear Guests,
At Ho-Chunk Gaming Madison, our number one priority is the health and safety of our guests and employees. With that in mind, we are conscious of the situation surrounding Coronavirus (COVID-19). We are monitoring all and utilizing the resources provided by the Centers for Disease Control (CDC) and want to share our current efforts.
We have implemented the following to try and prevent the spread of any infectious disease at our property.
• Installation of additional hand sanitizer stations available
throughout the property for when you cannot wash your
hands.
• Increased surface cleaning and disinfecting on the
gaming floor and throughout the rest of the property.
• Reminding guests and team members via
announcements to wash their hands frequently or use the
hand sanitizing stations.
In addition to our continued efforts, we highly encourage our guests to follow the CDC recommendations to help prevent the spread of respiratory viruses, including:
•Wash your hands often with soap and water for at least 20
seconds. If soap and water are not available, use an
alcohol-based hand sanitizer.
•Avoid touching your eyes, nose, and mouth with
unwashed hands.
•Avoid close contact with people who are sick.
•Stay home when you are sick.
•Cover your cough or sneeze with a tissue, then throw the
tissue in the trash.
•Clean and disinfect frequently touched objects and
surfaces
We appreciate your business and loyalty and want you to feel safe every time you choose to visit Ho-Chunk Gaming Madison. Our leadership team will continue to monitor the latest recommendations from health officials and take appropriate actions with your safety in mind.
REWARDS CLUB
REWARDS CLUB HOURS
Open 24 Hours Every Day!
HOW IT WORKS
FRIENDLY & EASY
Our Rewards Club provides a member friendly program that is easy to understand. A Rewards Club that will allow members to advance with ease to qualify for increased benefits.
EASE OF THE PROGRAM
In simplest terms every point you earn within a six month period will determine what level of Rewards Club benefits you will qualify for. With a point defined as: 1 Point = $10 wagered while using a Rewards Club card.
| Weekly Rewards Play |
| Bonus Points on select days |
| Redeem points for: Cash Back Merchandise Rewards Play Discounts at the Gamers Grill & Bar |
| Participation in our monthly promotions: Free entry tickets Earn tickets every day for all of our end of the month promotions! |
| Monthly E-mail Offers |
| Birthday Offers & Gifts |
| Win/Loss Statements (by request) |
| Exclusive Mail Offers |
| Gamers Grill Coupons |
| Free Hotel stays |
| Complimentary Gas cards |
| Invitations to special events and parties |
| Exclusive VIP Parking |
Basically, the more you play with your Rewards Club Card, the more benefits you earn!
Benefits will remain the same for 3 months. Rewards Play will be available every Monday starting at 8am.
REWARDS CLUB TIERS & BENEFIT RANGE
TIER LEVEL NAMES |
6 MONTH POINT RANGE |
| Triple Diamond | 100,000+ |
| Double Diamond | 50,000 - 99,999 |
| Diamond | 20,000 - 49,999 |
| Platinum | 10,000 - 19,999 |
| Gold | 5,000 - 9,999 |
| Silver Plus | 2,500 - 4,999 |
| Silver | 500 - 2,499 |
| Bronze |
Entry Level and 20 - 499 |
LEAD OFF MONTH |
3 MONTH BENEFIT RANGE |
6 MONTH EVAL RANGE |
| August | Aug, Sept & Oct | Jan - Jun |
| November | Nov, Dec & Jan | Apr - Sept |
| February | Feb, Mar & Apr | Jul - Dec |
| May |
May, Jun & Jul |
Oct - Mar |
WHAT YOU CAN BUY WITH POINTS
Reward Club Members please visit our Rewards Club Store to view the Ho-Chunk Gaming merchandise program.
**This is a View-Only site and you must place your order at the Rewards Club Booth at the casino.
MEMBERSHIP RULES
1. One account per guest. |
| 2. Guests must be 21 or older and present valid identification when signing up. |
| 3. It is the guest’s responsibility to properly insert their card into the card reader and make certain their name registers. |
| 4. Rewards Club Benefits are reserved for active members only. Accounts with no activity in the past 13 months are closed and all points and comps are forfeited. |
| 5. It is the responsibility of the cardholder to report any card issues to a Rewards Club Staff Member or Slot Personnel/Gaming Systems Attendant. |
| 6. Valid photo identification and Rewards Club Card is required with all Rewards Club Transactions. |
| 7. Rewards Club Cards, Points and Rewards Play are non-transferable |
| 8. Misuse of cards (as determined by Ho-Chunk Gaming Marketing) will result in cancellation
of Rewards Club Membership and forfeiture of all points and comps.
Examples of misuse are as follows: a) Guests using another guest’s Rewards Club Card with or without consent. b) Guests knowingly leaving their Rewards Club Card in a machine for someone else to unknowingly put points on it. |
| 9. Rewards Club Cards are the property of Ho-Chunk Gaming Wisconsin and must be returned upon request. |
| 10. All decisions of card membership, adjustments, and/or discrepancies are at the discretion of Ho-Chunk Gaming Wisconsin Management. |
| 11. Guests’ are responsible for notifying the Rewards Club of name or address changes in person or in writing. |
| 12. In the event a guest appeals to become self-banned or is excluded from Ho-Chunk Gaming Wisconsin, their Rewards Club Account will become restricted and all points and comps will be forfeited. |
| 13. Guests use of the Rewards Club Card indicates acceptance of all conditions and rules. |
| 14. Ho-Chunk Gaming Wisconsin reserves the right to change or alter this program at any time. |
| 15. Ho-Chunk Gaming Wisconsin is not responsible for lost cards, slot points or comps due to machine malfunction. |
| 16. Rules may vary with specific promotions. |
BIG FUN, BIGGER REWARDS
FRIENDLY AND EASY TO UNDERSTAND
Join the club that Rewards your play
WHAT'S HAPPENING WHILE YOU PLAY
MARCH PROMOTIONS
Postoned until futher notice.
MAD MONEY PARTY
PRIZE DRAWINGS | MAR 29 | 2PM - 4:30PMWe will be selecting 4 winners every half hour to join our tea party. Winners will select a cup of tea and win between $500 - $2,500 cash. At 4:30pm someone will win $10,000 cash!
*See Rewards Club Booth for prize detail and rule changes.
TEA CUP PRIZES
$2,500 (5)
$1,250 (5)
$750 (5)
$500 (5)
EARN ENTRIES EVERY DAY | FEB 24 - MAR 29
Rewards Club Members get one free entry. Earn one additional entry for every 50 points earned on your Rewards Club Card. Also, receive one entry for a $10 purchase at the Gamers Grill (limited to one per day).
Tickets will be issued from the Rewards Club Booth. On Sunday, Mar 29, guests will be allowed to deposit their tickets at 12pm, ticket distribution will conclude at 4:15pm and the drawing barrel will close at 4:30pm.
PROMOTION RULES
1. Eligibility. Promotions are open to those 21 years of age or older at the time of entry. Must have a valid Rewards Club Card to enter; membership is free. The winners must be present to win, must provide valid State issued/Tribal photo ID and a Ho-Chunk Gaming Madison Rewards Club Card to claim prize. |
2. Agreement to Official Rules. By participating in the promotion, entrants fully and unconditionally agree to and accept these Official Rules and the discretion of Ho-Chunk Gaming Madison, which are final and binding in all matters related to the promotion. |
3. Prize Acceptance/Restrictions. Potential winners must comply with all terms and conditions of these Official Rules and winning is contingent upon fulfilling all requirements. Winners must be present to win, have a valid State issued/Tribal photo ID and Social Security Card or completed Federal W-9 form at the time of the drawing to claim prize. Prizes are nontransferable or assignable. If any potential winner cannot be contacted, or fails to sign the required documents within the required time period, the prize is forfeited and another guest will be chosen from the qualified entries. |
4. Release, Publicity and Use of Personal Information. By entering and participating in any in-house promotion, you give Ho-Chunk Gaming Madison and Ho-Chunk Gaming Wisconsin consent to use your image, name, actions, statements and/or other likeness for promotions, advertising and announcements without further compensation, notification, or permission. *If you do not wish to be photographed, broadcasted, or recorded, contact marketing management and fill out a request at the Rewards Club Booth. |
5. General Conditions. In the event the operation, security, or administration of the promotion is impaired in any way for any reason, including, but not limited to, fraud, technical failures, regularly scheduled maintenance, virus or other technical problem, Ho-Chunk Gaming Madison may, in its sole discretion, either: (a) suspend the promotion to address the impairment and then resume the promotion in a manner that best conforms to the spirit of these Official Rules. (b) cancel the promotion and award the prizes in a random drawing from among all eligible entries received up to the time of impairment. Ho-Chunk Gaming Madison reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the promotion or to be acting in violation of these Official Rules or any other promotion, or in an unsportsmanlike or disruptive manner. |
6. Disputes. As a condition of participation in a giveaway, entrants agree that any and all disputes arising out of or in connection with a giveaway shall be resolved individually, by Ho-Chunk Gaming Madison. All decisions made by Ho-Chunk Gaming Madison Management are final. Please be advised that the Commission reserves the right to offer additional comments and recommendations should audit findings, incident and observation reports reveal a risk for undesirable activity to occur. As per Ho-Chunk Gaming Ordinance 24. Patron Disputes b, Gaming Commission Action on Patron Disputes. All unresolved disputes which are submitted to the Gaming Commission will be decided by the Commission based on information provided by the complainant, any witnesses for or documents provided by the complainant, or by the Executive Manager of the gaming facility or any other person who has relevant information to provide. |
| TICKETED DRAWINGS: 1. An official drawing ticket from Ho-Chunk Gaming Madison is required. 2. Ho-Chunk Gaming Madison is not responsible for illegible tickets or stolen tickets. 3. Altered vouchers or drawing tickets will not be accepted. Vouchers and drawing tickets are non transferable. 4. It is the participant’s responsibility to ensure that tickets are received and deposited within the promotion guidelines. 5. Tickets may not be entered into the drawing drum during drawing periods. |
GAMING
WHAT IS PAYOUT PERCENTAGE
THE HIGHER THE SLOT PAYOUT PERCENTAGE THE GREATER CHANCES OF WINNING
Payout percentage is defined as the value a slot machine gives back to the player. This average can be described in terms of a single machine or across the entire gaming floor.
Our entire gaming floor yields an average slot payout of 95%. What does that mean for you?
More value
More fun
More spins
More chances to win
We pride ourselves on our payout percentage which is the highest in the region. We do not guarantee that you will walk away with a BIG WIN but instead offer you the best odds of winning compared to our competitors. Don’t believe us, just ask. Our competitors are consistently paying out between 89% - 93% which is why we’re your BEST BET!
OUR SLOT MACHINES
.01 CENT TO $5 DENOMINATIONS
Ho-Chunk Gaming Madison features a beautiful 100% Smoke-Free gaming floor filled with a large variety of game themes just waiting for you to come play.
Over the past several years, we’ve continued to pay millions of dollars a year in total jackpot wins. During which, four lucky winners each became millionaires!
TOTAL JACKPOTS
2014: $25,645,8132015: $28,718,412
2016: $30,041,199
2017: $34,258,448
2018: $49,154,734
2019: $67,882,971
Our slot staff is committed to provide you with the best possible gaming experience in the area-period! We are constantly working to keep our slot machine selection new and fresh.
95% SLOT PAYOUT
SMOKE-FREE SLOTS WITH THE HIGHEST PAYOUT PERCENTAGE
1,200+ Slots | Video Poker | Keno
FOOD & DRINKS
GAMERS GRILL
MADE TO ORDER MENU
Enjoy a meal any time of the day.
BAR
THIRSTY FOR A WIN?
Enjoy a cold alcoholic beverage while playing your favorite machine. We offer a wide variety of beer, wine and cocktails along with several non-alcoholic options. Allow your taste buds to sample one or more of our 16 tap beers that include popular domestics and local craft favorites.
Be sure to place your order with one of our servers or by visiting the casino bar.
Open daily:
Monday-Friday 10am-1:30am
Saturday 9am-2am
Sunday 9am-1:30am
DETAILS
AREA HOTELS
STAY & PLAY PACKAGES
Stay at any of these hotels and receive $10 Rewards Play
*Restrictions may apply, please contact hotel for details
TOUR AND TRAVEL
CASINO TOUR OPERATORS
Below is a list of our current Registered Tour Operators who may be able to assist with your group's needs.
WISCONSIN BUS TOUR GROUPS
- 50 PLUS TRAVEL CLUB | MILWAUKEE | 414.647.6071
- B&B TRAVEL | GAYS MILLS | 608.872.2480
- CHIPS TOURS | BIG BEND | 262.993.8687
- DEBS CASINO GETAWAY | FRANKLIN | 800.481.3497
- HAPPY GO LUCKY TOURS | MILTON | 608.868.9743
- HIGHROLLERS | MILWAUKEE | 414.321.2849
- KIMS TOURS | BEAVER DAM | 920.887.2648
ILLINOIS BUS TOUR GROUPS
- BERNIE ON THE GO | HUNTLEY | 847.669.0781
- JOES B&J TOURS | ROCKFORD | 815.637.2117
CONTACT
- For tour and travel questions, contact Christian Holst.
- PHONE: (608) 223.9576 ext. 3569
- E-MAIL: Christian.Holst@Ho-Chunk.com
RESPONSIBLE GAMBLING
KEEPING IT FUN
Ho-Chunk Gaming Wisconsin advocates the American Gaming Association's message to "Keep it Fun" while visiting any of our gaming establishments.
Whether you play slots, craps, blackjack, roulette or any other game in a casino, it is important to remember that games of chance are based on random outcomes and always favor the casino. These games of chance are a form or entertainment, at a price to you, the player. Casino gaming should not be considered a way to make money.
Gambling has become an accepted part of America's mainstream culture, comparable to leisure activities such as attending movies, athletic events and the theater. A large majority of Americans who gamble do so recreationally without adverse consequences. However, for some, gambling is no longer entertainment, becoming something they need to do rather than something they want to do.
NEED HELP
Ho-Chunk Gaming Wisconsin offers the following options:
Our self exclusion program allows guests to exclude themselves from any Ho-Chunk Gaming facility for a minimum of 12 months. To self exclude you will need to download and fill out our self exclusion form and deliver to any Ho-Chunk Gaming Wisconsin location.
Click Here to Download the Self Exclusion Document
Removal from our mailing list may be requested at any time be completeing a form at the Rewards Club Booth. Please allow 3-4 weeks to stop receiving materials.
MORE HELP
If you need more assistance beyond what we offer please contact the Wisconsin Council on Problem Gambling.
24-Hour Helpline | 800.426.2535
Website | www.wi-problemgamblers.org
The Wisconsin Council on Problem Gambling has a 24-hour helpline that provides information and referrals for gamblers, family members and concerned friends or employers of gamblers who have financial, legal or other difficulties because of gambling.
SELF-HELP INFORMATION
The Wisconsin Council on Problem Gambling can confidentially refer you to current Self-Help Information (such as local meetings of Gamblers Anonymous and Gam-Anon), Treatment Provider Referrals, Crisis Center Information, In-Patient Centers and many other community resources.
For more information please visit the American Gaming Association website by clicking here.